Meet Our Staff


Office Manager

Kristy Stafford, BSHA, MBA

Kristy has spent over 25 years in the healthcare sector, beginning her career as an Emergency Medical Technician. Kristy has achieved her Bachelor's Degree in Healthcare Administration and a Master's in Business Administration. She has worked in various healthcare settings, including hospitals, clinics, and community health centers, where she has gained firsthand insight into the complexities of patient care. These experiences have honed her ability to communicate effectively, collaborate with interdisciplinary teams, and adapt to diverse patient needs. 

Originally from the surrounding Philadelphia, PA area, Kristy moved to Cape Coral, FL in June 2015, seeking shelter from the cold and snow to enjoy the sunshine, beaches, and better quality of life. She is a passionate Philadelphia Sports Fan! When not working she enjoys spending time with family and friends on the beach, boating, music, and people-watching.

She is well known for her strong work ethic, dedication to building valuable personalized relationships, and commitment to exceeding expectations.  


IT / Security

Mathew serves as a Security Compliance Officer and IT specialist at CCENT, specializing in upholding cybersecurity standards. Passionate about learning and technology, Mathew dedicates his free time to studying computer science, learning about the world around him, and spending time with his loved ones.


Bachelor of Applied Science in Information Systems Technology Exp 2024

Certified Healthcare Privacy and Security Expert

Certified CyberSecurity Awareness Professional

Certified Medical Office Manager


Admin Assistant

Jacob addresses operational needs to ensure a seamless  workflow within CCENT. Jacob is a senior in highschool. He has an interest in business, music, and effective communication. In his free time Jacob likes to play the guitar and spend time with friends and family. Jacob also enjoys weightlifting and placed 5th in his weight class at the Florida Highschool State Championship in 2023. This year he is aiming for gold!

Jacob is pursuing a degree in business management and is set to embark in Fall 2024.

Front Desk

These individuals are the smiling face of our team. Our experienced and professional reception team is committed to providing first-rate assistance while always maintaining a warm and friendly environment in the office. They are always happy to answer any questions about scheduling, insurance, location, or otherwise direct you to someone who can better assist you.


Verification/Authorization Specialist

Courtney has 17 years of experience as a receptionist in the medical field. She has been working at CCENT for over 8 years at the front desk primarily handling referrals, authorizations, and insurance verifications. Courtney has lived in Cape Coral for over 19 years. Originally from Southern California, but growing up in northern Idaho, Courtney has come to enjoy everything from beach days and volleyball to camping, fishing, and hunting. She also enjoys cooking, reading, and spending time with her husband and three sons. 


Verification/Authorization Specialist

Kelsie has over eight years of experience working in the medical field. She moved from Columbus, Ohio (Go, Bucks!) to Cape Coral in 2021. In her free time, Kelsie likes to hang out with her husband, son and dog, Tucker.


Check-in Specialist 

Fernando overseas the check-in process. at CCENT. Fernando is originally from Colombia and has been living in the United States since 2017. After spending five years in Colorado, he relocated to Cape Coral in 2022. He is currently pursuing a bachelor's degree in Cybersecurity at Florida SouthWestern State College. During his free time, Fernando enjoys engaging in physical activities at the gym, playing basketball, and watching movies. 

Medical Assistants

These individuals assist our providers and patients by completing administrative and clinical tasks in our office. keeping our office flowing smoothly and efficiently. When your appointment begins, one of our expert medical assistants will direct you to your room and collect any necessary information for the provider. In addition to overseeing many of our daily procedures, our medical assistants are always happy to answer any questions you may have about patient health information.


Medical Assistant

(Office Coordinator)

Katia has 10+ years of experience in the medical field. She is a phlebotomist, medical assistant, Spanish interpreter and currently works in the medical field as the Coordinator of Cape Coral ENT Center. Katia enjoys living life to the fullest as a happy, positive person. She enjoys music, dancing, wine, jokes, people, and animals. She is married with two amazing kids and has 4 pets (2 huskies, one cat, and a turtle). Being kind to others is her philosophy. 


Medical Assistant

Jaime is a graduate of South University with an associates in medical assisting. She also graduated from Keiser University with an associates in occupational therapy. Jaime has worked as a medical assistant for 16 years across several different specialties such as sleep medicine, pulmonology, asthma allergy, and mostly internal medicine. Jaime is married to a 14-year veteran of the U.S. Army and has 3 children. She also has a small zoo consisting of 2 dogs, a guinea pig, and a crested gecko. She enjoys family time and adores animals. Jaime has several hobbies including thrill seeking, traveling, fossil hunting, exploring nature and different beaches, and spending her free time playing softball as a part of 3 different leagues!


Medical Assistant

Yessica is a qualified medical assistant responsible for assisting our providers. Yessica was born in Colombia and wanted to work in the medical field since she was young. Today, helping others still brings her a great feeling. Yessica enjoys sports, watching Grey's Anatomy, and loves learning from others. She has two wonderful daughters who look up to her, and she works hard every day to be the best single mother she can be. That is the most important part of her life! 

Conveniently located in the Tower’s Building right next to Mr. Carwash